MorphoPass manages the different stages in a passenger’s journey through an airport, based on biometric identification, to offer enhanced service quality all the way to boarding. The solution makes checkpoints faster and less intrusive for travelers at bag drop, airside access and passport control, as well as boarding control point. The system comprises a central system that manages the passenger identification (Applicant Management) through the various identity checks needed for authentication and identification of the passenger.
„We partnered with Morpho to deploy this integrated passenger processing system with the objective of transforming passenger experience. It’s the first time that facial recognition technology will be used at Changi Airport. The solution eliminates the need for manual identity verification by staff“, said Mr Steve Lee, CAG’s Chief Information Officer and Senior Vice President, Technology.
MorphoPass and the MorphoWay gates will be installed in Terminal 4 of Changi Airport. T4 is now under construction and should be ready in 2017. It offers an annual capacity of 16 million passengers. Changi, one of the world’s most awarded airports, handled more than 54 million passengers in 2014.